Shopify Plugin Features | Knowledge Base

Core Features

Product Catalog Synchronization - Adding or editing products is automatically synchronized to ensure data consistency between both systems.
Automatic Order Synchronization - Orders are automatically sent to Mailship, initiating the processing workflow on our side.
Order Status Updates - Each order is assigned a process status tag, making it easy to monitor its progress.
Inventory Management - Stock levels are updated in real-time, reflecting actual warehouse availability and ongoing order processing.

This plugin integrates with the Mailship application through API v2.

Feature	Supported
Order Creation in Mailship	✅
Order Status Synchronization in Shopify*	✅ More info Shopify doesn’t natively support order statuses. Instead, tags are used to track the state of an order.
Tracking Information Synchronization	✅
Cash on Delivery (COD) Synchronization	✅
Order Update in Mailship	✅
Order Cancellation Sync to Mailship	✅/❌ More info Supported only if the Shopify order is canceled by the user and the Mailship order is in one of the following states: On Hold, To Be Confirmed, Incorrect, or Awaiting Processing.
Attachment Synchronization	❌

Feature	Supported
Product Creation in Mailship	✅
Product Updates in Mailship	✅/❌ More info Not all fields are updated; for example, the product name does not change after it has been created.
EAN Updates in Mailship	✅
LOT Evidence Attribute Synchronization	❌
Serial Number Tracking Synchronization	❌
Image Synchronization	✅
Customs Data Sync (HS Code, Country of Origin)	✅
Product Bundles Synchronization	❌
Virtual Products Synchronization	❌
Variant Synchronization in Mailship	✅

Feature	Supported
Stock Synchronization Based on Movements	✅
Full Stock Synchronization	✅
Virtual Warehouse/Multiple Warehouse Sync	❌

Feature	Supported
Packeta Widget Support	✅
Boxnow Widget Support	✅

Feature	Supported
Allow Negative Stock in Shopify	✅
Delayed Order Synchronization	✅
Automatically Mark COD Orders as Paid	✅