Claims process
If there is something wrong with the shipment, please follow our guide for quick and efficient claim reporting. On this page, you will find all the necessary information, documents, and forms for different types of claims. Our goal is to handle claims as quickly and smoothly as possible.
Czech republic
If you have any questions or need help with a claim, feel free to contact us:
📩 reklamace@mailstep.cz
📲 +420 724 895 553
Claims Policy
Italy
To be done
Greece
To be done