User Administration
In the Mailship platform, you can access the User Administration via the profile icon by selecting Settings. Explore the available sections to customize various aspects of the portal.
Language Settings
Before entering Settings and User Administration, you can select your preferred portal language by clicking the profile icon.
Profile Section
The Profile section consists of three subsections: Personal settings, Password settings, Menu settings.
Personal Settings
Update basic details such as your name, address, and preferred language for email communication.
Password Settings
Change your password by entering the current one and setting a new one.
Menu Settings
Customize the visibility of sections in the Mailship portal, ensuring easy access to the features you use most frequently.
E-Shops
In this section, you can view and edit all e-shops configured in Mailship.
If you need to create a new e-shop, please contact Customer Support.
Suppliers
Manage your list of suppliers in this section, making it easy to select them when creating a new stock advice.
Open the Suppliers section.
Click on +Create.
Fill in the necessary details, such as the supplier’s name, address, and contact information.
Save your changes by clicking Confirm.
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Partners
Save contacts for regular business partners, such as those you handle B2B orders for.
Stored partner details can be selected directly when creating new expeditions, saving you time by avoiding repeated data entry.
Open the Partners section.
Click on +Create.
Enter details such as the partner’s name, address, and contact information.
Save the data by clicking Confirm.
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Shipping Carriers
This section provides an overview of all shipping carriers available in Mailstep. For each carrier, you'll find:
Countries where shipping is available.
Mandatory data required for shipments.
To add a new shipping method, contact Customer Support.
Integrations
Access integration settings for Mailship. Note that some integrations require configuration directly in the plugin’s administration.
BaseLinker
For detailed setup instructions, refer to the BaseLinker guide.
Webhooks
This section lists the active webhooks in your system.
Setting Up a New Webhook:
To configure a new webhook, contact Customer Support with the following details: URL and type of an event.
1. URL | Provide the URL where the webhook will send notifications. |
2. Event Type | Specify the event that will trigger the webhook. Options include:
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Byznys Credentials
The Byznys credentials section allows you to create credentials for older integrations using API v1.
Navigate to Integrations → Byznys credentials.
Click on +Create new.
The system will automatically generate a username. Once you confirm by clicking Create, a one-time password will appear.
This password will only be displayed once. Make sure to store it securely, as it cannot be recovered or changed later.
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