Services and Functions for Products
Serial Number Tracking
STANDARD SERVICE
You can request the serial number tracking service for specific items.
During the receipt of goods, we record the serial numbers of each item. Later, when the goods are packed in the packing area, our team scans the serial numbers again – this way, you can be sure that we are shipping exactly what we received.
You can check the serial numbers anytime directly in the Mailship portal: Inventory → Movements.
LOT evidence
STANDARD SERVICE
Batch tracking allows you to monitor product batches along with their expiration dates. This feature is recommended for all products with an expiration date, such as food, cosmetics, or dietary supplements. If the manufacturer marks the product with an expiration date, batch tracking should be enabled in Mailship.
When creating orders, you can select the oldest, newest, or a specific LOT on the product.
Batch tracking can only be enabled for newly created products.
Once a product is used and processed, batch tracking cannot be turned on or off again. If changes are needed, you must contact customer support to create a new product.
Additional Work on Receiving
PAID SERVICE ON REQUEST
If specific adjustments are required during the inbound process (e.g., removing tags from clothing or inserting flyers into packages), we offer additional services tailored to your needs.
How to Activate the Service:
Contact customer service to agree on the specific adjustments required.
Once approved, activate the service in the product's edit settings.
Include the service in every stock advice
Ensure the agreed service is always mentioned in every stock advice. If left out, the task may not be completed.
Qualitative Inbound
PAID SERVICE ON REQUEST
Do you need specific adjustments during the inbound process, such as removing tags from clothing or adding a flyer to a package? We offer customizable additional inbound services tailored to your needs.
How to Activate the Service:
Contact Customer Service and agree on the specific adjustments required for your products to be performed during inbound processing.
Once approved, you can activate the service in the product’s settings during editing.
Language Labeling for Products (Localization)
PAID SERVICE ON REQUEST API INTEGRATION ONLY
This feature ensures products are correctly labeled for different markets based on customer needs.
During shipping, we check which languages are present on the product labels.
If required, products can be relabeled with translations based on the destination country.
This service is only available via API.
How to Activate the Service:
Contact customer service to discuss your specific requirements.
Once approved, the service can be accessed through API integration.
Where to Activate These Functions and Services?
You can activate these functions and services directly in the product card during creation or editing. In Mailship go to Products → Create Product or Edit Product.
Exception is the Language Labeling for Products (Localization) service is only available through API integration.
