Services and Functions for Products

Serial Number Tracking

STANDARD SERVICE

• You can request serial number tracking for specific items.

• During the expedition process, when the goods are packed, our team scans each serial number. This allows you to see exactly which serial numbers were shipped.

• You can view all serial numbers at any time directly in the Mailship portal: Inventory → Movements.

LOT evidence

STANDARD SERVICE

Do you need to track batch number and expiration date during inbound? You can easily activate this feature yourself. The warehouse worker will be automatically notified during the receipt of goods that batch and expiration date must be entered.

If you know that you want to track a product with batch and expiration date, we strongly recommend turning on batch tracking before the first inbound.

More information about turning batch tracking on and off and how it affects stock and expeditions can be found here: Product Changes | LOT-Evidence-Change

How to Activate the Service:

• You can turn on batch tracking at any time on a specific product card. When creating orders, you can select the oldest, newest, or a specific LOT on the product.

• After activation, additional optional fields will appear: Inbound expiration offset, Outbound expiration offset, Expiration offset

  • Inbound expiration offset - defines the minimum number of days before expiration when receiving goods to the warehouse.

    • You enter the number of days (for example, 30).

    • If the goods have less than 30 days before expiration at the time of inbound, it will not be possible to process the receipt of goods.

    • The system will automatically block inbound of goods with a short expiration date.
      👉 This is used for quality control and to prevent stocking goods that are close to expiration.

  • Outbound expiration offset - defines the minimum number of days before expiration for reserving goods to orders.

    • You enter the number of days (for example, 14).

    • If the goods have less than 14 days before expiration, it will not be possible to reserve them to an order
      👉 This protects you from sending goods to customers that are close to expiration.

  • Expiration offset - we recommend not using this field anymore. It works the same as Expiration offset – inbound and will be removed from the portal in the future. If you set rules for working with expiration dates, use only the previous fields.

Additional Work on Receiving

PAID SERVICE ON REQUEST

If specific adjustments are required during the inbound process (e.g., removing tags from clothing or inserting flyers into packages), we offer additional services tailored to your needs.

How to Activate the Service:

1. Contact customer service to agree on the specific adjustments required.

2. Once approved, activate the service in the product's edit settings.

3. Include the service in every stock advice

Ensure the agreed service is always mentioned in every stock advice. If left out, the task may not be completed.

Qualitative Inbound

PAID SERVICE ON REQUEST

Do you need specific adjustments during the inbound process, such as removing tags from clothing or adding a flyer to a package? We offer customizable additional inbound services tailored to your needs.

How to Activate the Service:

1. Contact Customer Service and agree on the specific adjustments required for your products to be performed during inbound processing.

2. Once approved, you can activate the service in the product’s settings during editing.

Language Labeling for Products (Localization)

PAID SERVICE ON REQUEST API INTEGRATION ONLY

This feature ensures products are correctly labeled for different markets based on customer needs.

• During shipping, we check which languages are present on the product labels.

• If required, products can be relabeled with translations based on the destination country.

• This service is only available via API.

How to Activate the Service:

1. Contact customer service to discuss your specific requirements.

2. Once approved, the service can be accessed through API integration.

Where to Activate These Functions and Services?

You can activate these functions and services directly in the product card during creation or editing. In Mailship go to Products → Create Product or Edit Product.

Exception is the Language Labeling for Products (Localization) service is only available through API integration.